Privacy policy.

Mancala Solutions (also referred to as “we” or “us”) is serious about protecting your privacy and maintaining the security of any personal information collected or received from you (also referred to as “client”). When you submit information to us, this is kept confidential and used to support our activities as required (including but not limited to the delivery of client projects, recruitment of staff and associates, business development and marketing, and human resource management).

The General Data Protection Regulation (GDPR) in the EU and the Data Protection Act (DPA) in the UK allow us to process your data:

(i) when it is necessary for the performance of a contract to which you are party;

(ii) in order to take steps at your request prior to entering into a contract;

(iii) to carry out research after you have signed a consent form;

(iv) to carry out any activity at your explicit request (e.g., you may email us to ask to be kept up to date with the outcomes of a project).

When we process personal data, the conditions outlined below apply. This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by Mancala Solutions. We are committed to processing data lawfully, fairly and transparently, to retain data only until it is necessary, and to protect it from unauthorized use.

1. Collection of Personal Information:

We may collect personal information from our clients in order to provide them with our research consulting services. This may include but is not limited to names, contact details, professional affiliations, and project-related information.

2. Use of Personal Information:

The personal information collected will be used solely for the purpose of delivering our research consulting services as agreed upon with our clients. We will not disclose or sell this information to any third parties unless required by law or with explicit consent from the client.

3. Data Security:

We take appropriate measures to ensure that all personal data is securely stored and protected against unauthorized access, loss, misuse, or alteration. Our systems are regularly updated and monitored for security vulnerabilities. We currently use Google Business to store all personal and client data.

4. Retention of Personal Information:

We retain personal information only for as long as necessary to fulfill a client project. Once it is no longer needed, we will securely dispose of or anonymize any personal data in accordance with applicable regulations.

5. Third-Party Service Providers:

In some cases, we may engage third-party service providers who assist us in delivering our research consulting services effectively. These providers are carefully selected and bound by strict confidentiality agreements to ensure that they handle any personal data entrusted to them appropriately.

6. Cookies and Analytics:

Our website may use cookies or similar technologies for analytical purposes such as tracking website usage patterns and improving user experience on our site. These cookies do not collect personally identifiable information unless explicitly provided by the user.

7. Consent Withdrawal:

Clients have the right to withdraw their consent regarding the collection and use of their personal data at any time by contacting us directly at info@mancalasolutions.com.

8. Updates to the Privacy Statement:

We reserve the right to update or modify this Privacy Policy as necessary. Any changes will be communicated through our website or directly to our clients via email.

If you have any questions or concerns regarding our privacy practices, please contact us at info@mancalasolutions.com.

We are committed to addressing any inquiries promptly and ensuring the protection of your personal information.

Last updated: 10/1/23